Goldstream Investment Limited(“GOLDSTREAM INV”) is a CRM outsourcing service provider with business focus in Hong Kong, Macau and the PRC market.
CRM Contact Centre
China Elite Info. Co., Ltd. (“China Elite”), the wholly owned subsidiary of the Group, has been in the CRM outsourcing industry for over decade, earning the certificates of ISO9001, ISO27001, ISO14001, OHSAS18001, 4PS and multiple official certification, including but not limited, “National High-Tech Enterprises”, “Key Service Outsourcing Enterprises of Ministry of Commerce”, “China's Top 100 Outsourcing Enterprises”, “Technology Advanced Service Enterprises of Guangdong”, “Model Service Outsourcing Enterprises of Guangdong”. “Guangdong Top 10 Outsourcing Enterprises”.
China Elite has several CRM contacting centers in Guangzhou with a capacity of over 4,500 standard workstations, delivering CRM services in solutions of voice, Internet and so on. Through providing services to large-scale enterprises, the Group has established a large scale of strategic partners and customer base, including but not limited, large telecommunication service providers like HTHK, HGC, Telecom Digital, China Unicom, and Parknshop, KFC Hong Kong, Pizza Hut Hong Kong and China Guangfa Bank.
The Group has established in CRM service outsourcing industry and grasped the emerging idea of China service, online service and mobile Internet application. With the advantage of the combining independent research and development with latest Internet technology and its experience in the industry, the Group devotes itself in the informatization, automation and intelligentization of CRM business.
We firmly believe that in the future, the services, applications and products of Goldstream Investment will bring all of us a smart life in all domains.